I commenced in a hotel in June 2008, nearly seven years ago, which was shortly purchased by Dalata Hotel Group and became Maldron Hotel Parnell Square. Employed as reception supervisor (due to previous experience in front desk department), within 1st year I was promoted to Assistant Manager (supervising Front Desk and Accommodation departments). Within the same year I was chosen to participate in Management Development Programme. In 2010 I was given the opportunity to supervise Food & Beverage department together with current Front Desk and Accommodation departments. Within the same year I started overlook nearly all Hotel operations including forecast, payroll, financial, cost control and etc. These 3 years with Philip Uzice (General Manager) were extremely knowledgeable as Philip is great trainer.
In 2011 I was transferred to Maldron Hotel Cardiff Lane (4 star 304 bedrooms) to perform Front Office Manager duties. Working in extremely busy 4 star property environment I received great experience as to how to work under pressure and meet any targets given within provided timescale. Conor O’Kane (General Manager) was great mentor and help whenever you needed it.
My next step was Maldron Hotel Smithfield (3 star, 92 bedrooms) in 2013, where I was promoted to Deputy General Manager, working closely with Ann Marie Traynor (General Manager). Given full support and knowledge by Ann Marie – I was able to strengthen my knowledge in hotel operations. Ann Marie provided another great asset for my future, which I am using currently – it is rooms revenue management.
In 2014 I was offered a position of Deputy General Manager in Pearse Hotel (3 star, 101 bedrooms), which was bought by Dalata Hotel Group and will be transformed shortly into 4 star property with 113 bedrooms. I was given an opportunity to re-organise operations as per Dalata Hotel Group standards and implement 4 star product together with Trevor Smith (General Manager). 17th of November Pearse Hotel was rebranded into Maldron Hotel Pearse Street and full refurbishment of Hotel started.
I will be looking forward to new challenges and hoping to be given further opportunity and to become a General Manager for Dalata Hotel Group.
If I was to give advice to any in this sector, it would be mentor, train and compliment your staff when they do the things right and take pride in their job!
Finally, I really enjoy working for Dalata, if you are passionate about our industry, hardworking and looking forward to any challenges, anything is possible here!