Agenda
Day 1: Wednesday 17th January (GMT +1)
12:00 - 12:45
Arrival Lunch & Networking
12:45 - 13:15
Welcome and Introduction of the theme
D McCann
13:15 - 15:00
Brand Definition
R O’Connor
15:00 - 15:30
Tea / Coffee
15:30 - 16:30
CEO session and Q&A
D Crowley
16:30 - 17:00
Our Growth Story
N Macklin
17:00 - 17:30
Graduation of General Managers
19.00
Evening Event
Newton Suite, Clayton Hotel Düsseldorf
Day 2: Thursday 18th January (GMT +1)
8:00 - 8:30
Morning Tea / Coffee & Networking
8:30 - 9:30
People Strategy – Retaining Future Talent
D Wynne
9:30 - 10:30
Guest Speaker – Chief Strategy Officer TBWA
N Gruis
10:30 - 11:00
Tea / Coffee
11.00 - 12.30
Navigating the Future through Innovation
E Dalton, P O’Neill, M Mannion, A Murray
12:30 - 13:30
General Manager Session
GMs & C O’Neill
13:30 - 14:30
Lunch
14:30 - 15:30
F&B Customer Journey into 2024 and beyond
T McGuigan
15:30 - 16:00
Tea / Coffee
16:00 - Close
Exceeding our customer expectation for a sustainable future
C Delaney panel with C Phelan, J Power, P Clifford
19:15